Frequently Asked Questions

Where do you ship?

Standard shipping is free on orders shipped within the United States, with no order minimum. See our Shipping Policy for the full schedule.

When should I expect my order?

Allow 1–2 business days for processing and 3–5 business days for transit. The total estimate is 4–7 business days.

How do I track or change an order?

See Order Tracking. For a change or cancellation, contact us as soon as possible with your order number. We review requests based on the order’s status.

How do I request a return?

Contact us within 30 days of delivery before mailing your item. See our Refund Policy for eligibility and return shipping details.

What are the roadstand’s hours?

Monday–Saturday, 8:00 a.m.–5:00 p.m. Eastern Time. Closed Sunday.